At The Wolves Den, every tattoo, piercing, and laser session is treated with care, intention, and respect.
Your time matters.
Our team’s time matters.
These policies protect both – ensuring clarity, consistency, and a premium experience from booking to aftercare.
All tattoos are quoted by the piece or session – not by the hour.
This means:
Your quote is based on:
The quoted price remains the same even if the session runs shorter or longer than expected – unless the design changes.
Deposits secure your artist’s or technician’s time.
All deposits are:
To retain your deposit, you must reschedule:
At least 5 days before your appointment start time.
Confirmation cut-off:
By 2:00PM, 5 days prior.
If less than 5 days’ notice is given:
If you cancel with sufficient notice:
Deposits are never held without an active booking.
Failure to attend without notice results in forfeiture of the deposit.
Repeated no-shows may require higher deposits or full payment upfront for future bookings.
Please arrive 10 minutes early.
If you arrive 10–15 minutes late:
You will receive an SMS 7 days before your appointment.
Please reply YES to confirm.
If confirmation is not received and we cannot contact you:
Failure to confirm is treated as a client-initiated cancellation.
Final designs are reviewed on the day of your appointment.
Major design changes must be submitted 3+ days prior.
If major changes are requested on the day:
If your artist becomes unavailable, we will:
Deposits remain non-refundable but will transfer to your new appointment.
If an artist leaves The Wolves Den:
If you have not specifically requested that artist:
If you have an ongoing piece or specifically requested that artist:
You may choose to:
Deposits remain non-refundable.
Laser removal is a gradual process.
Results vary based on:
We cannot guarantee:
Consistent sessions spaced 6–8 weeks apart are recommended for best results.
One complimentary touch-up (minor only) may be provided within 3 months of your original appointment. Additional fees may apply.
Not eligible if:
Hands, fingers, feet, elbows, neck and similar areas are prone to fading.
These are not eligible for complimentary touch-ups.
Cover-ups and restorations often require:
Tattoo removal may be recommended prior to a coverup.
Touch-ups for cover-ups are not complimentary.
We do not tattoo, pierce, or perform laser during pregnancy.
We reserve the right to refuse service if skin is unsuitable.
Full payment is required on the day of your appointment.
We accept:
Deposits are non-refundable.
We comply with the Australian Consumer Law where applicable.
No. Tattooing anyone under 18 is illegal in Victoria, even with parental consent.
Yes – under strict age requirements:
Age 10+
• Ear lobes only
• Parent/legal guardian present with photo ID + proof of guardianship
Age 13–15
• Non-intimate piercings (nostril, cartilage, conch, daith, rook, tragus, industrial, eyebrow, lip, tongue, navel)
• Parent/legal guardian present with ID + proof of guardianship
Age 16+
• Same piercings as above without parental consent
• Valid photo ID required
18+ only
• Nipple piercings
• Dermal anchors
We do not offer genital, anal, or perineal piercings.
Please arrive 10 minutes early.
If you are 10–15 minutes late:
• Your session may be shortened
• Your deposit will be forfeited.
To retain your deposit, you must reschedule by 2pm at least 5 days before your appointment start time.
If less notice is given:
• Deposit is forfeited
• New deposit required to rebook
If you cancel with proper notice:
• You must secure a new booking within 48 hours to retain your deposit
• Deposits are not held without an active booking
No. All deposits are non-refundable and non-transferable.
Deposits secure your artist’s or technician’s time.
We comply with the Australian Consumer Law where required.
We will notify you as soon as possible.
You may:
• Reschedule with the same artist, or
• Move to another suitable artist (if appropriate)
Your deposit transfers to the new booking.
Small changes are usually fine.
Major changes must be submitted at least 3 days before your appointment.
If major changes are requested on the day:
• Pricing may increase, or
• The appointment may need to be rescheduled (new deposit may apply)
Yes.
We recommend checking with us first to ensure compatibility with your skin and design.
No.
We do not perform tattooing, piercing, or laser treatments during pregnancy.
Breastfeeding clients are welcome.
Let us know before your appointment.
We’re experienced and will take care of you.
Yes.
A digital waiver is required before every appointment to keep your information up to date.
No.
We use reference images for inspiration, but create custom designs unique to you.
You may bring one guest.
Children under 18 are not permitted in the tattoo area.
Monday - Sunday
9:00am - 5:00pm
Other Times By Appointment